Planning saves time but, ironically, we do not often have the time to plan. Over-committing ourselves by saying "yes" too often creates jammed calendars and too much to do. Learn 5 guaranteed stress reduction techniques along with new ways to use to-do and master lists to control an overwhelming workload. How to juggle the numerous demands from others will be discussed, along with ways to resolve conflict when other people's needs compete with yours. This presentation will focus on effective ways to plan daily, expedite the flow of paper and control interruptions. Examples of practical tips and techniques that can be used immediately in the work place will be emphasized.